Frequently Asked Questions
Answers to all of your burning questions.
All our candles use fragrance oils that do not have any harsh chemicals in them like parabens or phthalates. You are safe with our candles- still worried about it? I will point you in the direction of a more subtle scent for your first one.
I offer returns and/or exchanges as long as the product is undamaged and hasn't been used or lit yet. Any items purchased with a coupon, or a discount code cannot be refunded or exchanged. All sale items are final sale. Candles that have been lit cannot be returned or exchanged. If you have any other questions please contact me at laluxxcandleco@gmail.com.
Yes! All of our candles are made with Soy wax and free from harmful chemicals like phthalates, parabens, and synthetic additives. We believe in creating clean candles that you can feel good about using in your home.
We encourage sustainability! Our candle jars are perfect for repurposing—whether for holding plants, organizing small items, or as stylish décor. Simply clean out the remaining wax with warm water and soap.
Our candles are designed to burn for 40-60 hours, depending on the size and usage. To maximize burn time, we recommend trimming the wick to 1/4 inch before each burn and letting the wax melt evenly across the surface during the first use.
Yes, we love working on custom orders for events, businesses, weddings, or special gifts! Reach out to us here for more information on custom scent creations or bulk orders for your next occasion.
